Software
Hardware
- Fizz
- Gush 2 Motion
- Extension Rod Kit
- Ambi
- Calor
- Diamo
- Dolce
- Domi 2
- Edge 2
- Exomoon
- Ferri
- Flexer
- Gemini
- Gravity
- Gush
- Gush 2
- Hush
- Hush 2
- Hyphy
- Kraken
- Lapis
- Lovense Mini Sex Machine
- Lovense Sex Machine
- Lovense USB BluetoothAdapter
- Lovense Webcam
- Lovense Webcam 2
- Lush 3
- Lush 4
- Lush Mini
- Lush Anal
- Max 2
- Mission 2
- Nora
- Osci 2
- Osci 3
- Ridge
- Solace
- Solace Pro
- Spinel
- Tenera
- Tenera 2
- Vulse
- Velvo
Fizz
Gush 2 Motion
Extension Rod Kit
Ambi
Calor
Diamo
Dolce
Domi 2
Edge 2
Exomoon
Ferri
Flexer
Gemini
Gravity
Gush
Gush2
Hush
Hush2
Hyphy
Kraken
Lapis
Lovense Mini Sex
Lovense USB Bluetooth Adapter
Lovense Webcam
Lovense Webcam
Lovense Webcam 2
Lush 3
Lush 4
Lush Mini
Lush Anal
Max 2
Mission 2
Nora
Osci 2
Osci3
Ridge
Solace
Solace Pro
Spinel
Tenera
Tenera 2
Vulse
Velvo
Checkout/Payment
- General
- Cryptocurrency Payments
- Shipping
- Warranty / Returns / Refunds / Replacements
- Privacy
- Lovense Cam Models FAQ
Checkout/Payment
General
1. Is my purchase discreet? What do I see on my credit card records?
Each region has different shipping methods. You will see more information when you choose your country during checkout.
2. What are the payment methods?
Unfortunately, our shipping partner doesn’t allow us to choose which carrier will do the final delivery. They choose from a variety of carriers, so please keep that in mind when ordering.
3. Can I cancel my order?
Log into our website and go to “My Account” on the top right hand side. You will be able to view your order status via this dashboard.
4. Do you have a wish list?
Once your order is in the shipped status, it has been sent and is being processed by our shipping partner. They are in the middle of shipping it. You will receive a tracking number from our shipping partner soon.
5. Do you sell gift cards?
We are unable to change any shipping addresses. We are only able to ship orders to the address provided during checkout.
6. Why can’t I use the promo code I found?
We value your privacy and ship as discreetly as possible.
The exterior box will be a standard brown box without any markings that refer to our company. Inside the exterior box should be an additional discreet box. Inside that box is the product.
7. Why didn’t I receive an order confirmation? Did my order go through?
During checkout, you will see a list of countries we ship to. If the country of your shipping address is not included in the list, it means we cannot ship to this country due to slow shipping times, expensive prices and/or customs issues.
8. Will there be additional customs fees or taxes?
During checkout, you will see a list of countries we ship to. If the country of your shipping address is not included in the list, it means we cannot ship to this country due to slow shipping times, expensive prices and/or customs issues.
9. I ordered the wrong item(s), can I change the item(s) in my order?
During checkout, you will see a list of countries we ship to. If the country of your shipping address is not included in the list, it means we cannot ship to this country due to slow shipping times, expensive prices and/or customs issues.
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